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PSTA’s paratransit software plagued with problems, may never work properly, vendor CEO celebrates outcome as “more equity”
Uncategorized

PSTA’s paratransit software plagued with problems, may never work properly, vendor CEO celebrates outcome as “more equity”

TBG_adminFebruary 28, 2023February 28, 2023

A report written last September by David Rishel, a consultant to PSTA, lists a litany of problems associated with PSTA’s new software for its paratransit operation. A metric that the Guardian has developed indicates problems…

PSTA’s paratransit procurement rules violated, six employees failed to notice. Program in shambles and getting worse.
Tampa Bay Area

PSTA’s paratransit procurement rules violated, six employees failed to notice. Program in shambles and getting worse.

TBG_adminFebruary 25, 2023February 25, 2023

“Bonnie, do you find the GOIN’ proposal technically acceptable?” PSTA’s Director of Procurement Al Burns asked Bonnie Epstein, PSTA’s Director of Mobility Services. “I mean…” Epstein answered and paused. The issue at hand was PSTA’s…

Oldsmar mayor claims non-existent titles, mixes campaign and city communications, claims ignorance on PSTA scandal
Uncategorized

Oldsmar mayor claims non-existent titles, mixes campaign and city communications, claims ignorance on PSTA scandal

TBG_adminFebruary 19, 2023February 23, 2023

In mass emails to the public, Oldsmar Mayor Dan Saracki has twice claimed important sounding titles at PSTA that don’t exist. Saracki would not unequivocally answer whether his “Community Corner” mass email is a personal…

Trust issues – beach town is hiring intern to verify PSTA’s ridership claims. Times gives new bus line a tongue bath
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Trust issues – beach town is hiring intern to verify PSTA’s ridership claims. Times gives new bus line a tongue bath

TBG_adminFebruary 16, 2023February 16, 2023

The City of St. Pete Beach is hiring! While that isn’t noteworthy in and of itself, what is noteworthy is the job description: “collect and help analyze transit usage data as a passenger on public…

PSTA exec wants to “dabble in light rail” despite 62% hard NO from Pinellas county voters in 2014
Tampa Bay Area

PSTA exec wants to “dabble in light rail” despite 62% hard NO from Pinellas county voters in 2014

TBG_adminFebruary 6, 2023February 7, 2023

PSTA executive Abishek Dayal said in this Tampa Bay Business Journal (TBBJ) interview that he is “hoping the BRT project spawns some other interesting projects in the region. That could be extensions of BRT or…

Vinik-linked Tampa communications firm Catalyst directly involved in PSTA chief misleading PSTA board
Tampa Bay Area

Vinik-linked Tampa communications firm Catalyst directly involved in PSTA chief misleading PSTA board

TBG_adminFebruary 4, 2023February 5, 2023

A draft version of an email PSTA CEO Brad Miller was preparing to send to the PSTA board contained a damning admission which didn’t appear in the email that was ultimately sent to the board.…

Inside joke? Addition of new bus stop for PSTA’s board chair Pat Gerard initiated on her 70th birthday
Tampa Bay Area

Inside joke? Addition of new bus stop for PSTA’s board chair Pat Gerard initiated on her 70th birthday

TBG_adminFebruary 3, 2023February 4, 2023

We reported yesterday that PSTA (the Pinellas Suncoast Transit Agency) in 2019 moved a bus stop to be closer to Pinellas County Commissioner Pat Gerard’s home, this after she lost her driver’s license following multiple…

PSTA moved bus stop closer to board chair Pat Gerard’s house after multiple careless driving tickets ended her driver’s license
Tampa Bay Area

PSTA moved bus stop closer to board chair Pat Gerard’s house after multiple careless driving tickets ended her driver’s license

TBG_adminFebruary 2, 2023February 27, 2023

After a string of traffic citations and car crashes during a two year period, immediate past PSTA chair and former Pinellas County Commissioner Pat Gerard found herself without a driver’s license in 2019. A public…

PSTA – “really exciting to see that we are getting people out of their cars”
Tampa Bay Area

PSTA – “really exciting to see that we are getting people out of their cars”

TBG_adminDecember 8, 2022January 6, 2023

In a presentation about PSTA’s new Sunrunner bus line yesterday, PSTA’s Director of Communications & Marketing Whitney Fox said it was “really exciting to see that we are getting people out of their cars.” Fox…

PSTA claims increased ridership, yet has no underlying ridership data
Tampa Bay Area

PSTA claims increased ridership, yet has no underlying ridership data

TBG_adminDecember 6, 2022January 6, 2023

PSTA’s response to an extensive public records request shows it has no underlying data to base its ridership claims on. PSTA (Pinellas Suncoast Transit Authority) said that they had “no records” when asked for data…

PSTA’s one month Sunrunner update: children, beer & deflection
Tampa Bay Area

PSTA’s one month Sunrunner update: children, beer & deflection

TBG_adminDecember 5, 2022January 6, 2023

PSTA staff will give a “Sunrunner one month update” report to the PSTA board tomorrow morning. The presentation includes social media impression claims, survey results, a dozen children…and beer. However, completely absent from PSTA’s presentation…

PSTA unlawfully discloses confidential information on every Sunrunner bus
Tampa Bay Area

PSTA unlawfully discloses confidential information on every Sunrunner bus

TBG_adminDecember 5, 2022January 6, 2023

Last week, we rode PSTA’s much promoted new Sunrunner bus line and documented discrepancies between what PSTA was saying and doing (article). We found serious operational deficiencies. However, the most serious problem we found on…

PSTA backpedals on Sunrunner claims, continues gaslighting
Tampa Bay Area

PSTA backpedals on Sunrunner claims, continues gaslighting

TBG_adminDecember 4, 2022February 9, 2023

In May, PSTA claimed that its new Sunrunner bus “is designed to meet the demands of work commuters and attract tourists and new riders into PSTA’s comprehensive transit system.” PSTA is now backpedaling, perhaps due…

Sunrunner first month ridership far below PSTA’s projections and falling fast
Tampa Bay Area

Sunrunner first month ridership far below PSTA’s projections and falling fast

TBG_adminDecember 2, 2022February 7, 2023

Three years ago, the Tampa Bay Times reported that “studies of the [Sunrunner] route connecting downtown St. Petersburg with the beaches estimate it would have 4,500 daily rides.” On June 2nd this year, PSTA told…

Our test: PSTA’s new Sunrunner bus line doesn’t operate as promised
Tampa Bay Area

Our test: PSTA’s new Sunrunner bus line doesn’t operate as promised

TBG_adminNovember 30, 2022January 6, 2023

“The bus will leave when I’m finished cleaning,” the PSTA driver told the Tampa Bay Guardian reporter. We repeated our question: what is the scheduled departure time? “It’s hard to keep the schedule,” the driver…

PSTA falsely reports bus ridership for year 15% higher than actual
Tampa Bay Area

PSTA falsely reports bus ridership for year 15% higher than actual

TBG_adminMay 22, 2020February 11, 2023

PSTA staff have provided its board with inflated year to date bus ridership data two months in a row. Seven months in to its current fiscal year, PSTA’s official report for April shows a 52%…

PSTA makes its buses free, but ridership still drops 43% in less than 3 weeks
Tampa Bay Area

PSTA makes its buses free, but ridership still drops 43% in less than 3 weeks

TBG_adminApril 21, 2020February 11, 2023

On March 19th, PSTA decided to waive bus fares on its network due to the Wuhan virus pandemic. Despite its service now being 100% free, records show that PSTA’s ridership still dropped by 43.2% from…

All other employees had to submit job applications, but not HART & PSTA chiefs
Tampa Bay Area

All other employees had to submit job applications, but not HART & PSTA chiefs

TBG_adminMarch 4, 2020February 11, 2023

Neither recently fired HART CEO Ben Limmer or current PSTA CEO Brad Miller ever submitted employment applications for their jobs, public records obtained by The Guardian show. All other employees, including the lowest paid ones,…

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Recent Posts

  • PSTA’s paratransit software plagued with problems, may never work properly, vendor CEO celebrates outcome as “more equity”
  • PSTA’s paratransit procurement rules violated, six employees failed to notice. Program in shambles and getting worse.
  • Oldsmar mayor “asked to stop” using city seal after our article exposing blurring of lines between official city business and personal
  • Oldsmar mayor claims non-existent titles, mixes campaign and city communications, claims ignorance on PSTA scandal
  • Trust issues – beach town is hiring intern to verify PSTA’s ridership claims. Times gives new bus line a tongue bath

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