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From “planned” to “canned” — PSTA drops Pride month bus wrap plan after political pressure, and legality questioned
Tampa Bay Area

From “planned” to “canned” — PSTA drops Pride month bus wrap plan after political pressure, and legality questioned

TBG_adminMay 27, 2024May 27, 2024

“The long and short of it is that the only thing we cannot do is spend DOT funds on producing wraps,” asserted a PSTA marketing staffer in the PSTA Legislative Committee meeting on May 8th.…

PSTA CEO responds to our tough questions — a deep policy dive on Pinellas County’s transit agency
Tampa Bay Area

PSTA CEO responds to our tough questions — a deep policy dive on Pinellas County’s transit agency

TBG_adminJanuary 25, 2024January 25, 2024

“We are trying to better understand why the Sunrunner ridership drop was larger than anticipated,” PSTA CEO Brad Miller told our news outlet TampaBayGuardian.Com. In this lengthy article, we will cover ridership and other issues…

Ridership on PSTA’s Sunrunner dropped 43% once fares were introduced – ridership now at less than one third of forecast
Tampa Bay Area

Ridership on PSTA’s Sunrunner dropped 43% once fares were introduced – ridership now at less than one third of forecast

TBG_adminJanuary 6, 2024January 6, 2024

The ridership has dropped 43% since fares were introduced on the Sunrunner on October 1st, this PSTA internal document created by its CEO Brad Miller shows. PSTA is the Pinellas Suncoast Transit Authority. The Sunrunner…

PSTA driver assaulted, taken to hospital – no PSTA press release to local media
Tampa Bay Area

PSTA driver assaulted, taken to hospital – no PSTA press release to local media

TBG_adminSeptember 20, 2023January 6, 2024

A bus driver driving a route for PSTA was allegedly assaulted yesterday on September 19th, 2023. The assault occurred some time before 9:00 A.M. and was apparently serious because the driver sought medical attention at…

Sunrunner’s “one millionth rider” that wasn’t –  more untruths and stonewalling at PSTA
Tampa Bay Area

Sunrunner’s “one millionth rider” that wasn’t – more untruths and stonewalling at PSTA

TBG_adminSeptember 15, 2023September 16, 2023

On Tuesday September 12th at around 10:35 AM , PSTA CEO Brad Miller and PSTA Board Chair Gina Driscoll greeted a rider as she stepped off a westbound Sunrunner bus. The location was the stop…

Shiny happy buses – PSTA finds that its Sunrunner bus driver was not wearing seatbelt at time of crash
Tampa Bay Area

Shiny happy buses – PSTA finds that its Sunrunner bus driver was not wearing seatbelt at time of crash

TBG_adminMay 5, 2023May 5, 2023

A preliminary PSTA investigative report obtained by the Guardian states that the driver of a Sunrunner bus involved in an accident on May 3rd at 8:05 AM was speeding and not wearing his seat belt…

PSTA’s paratransit software plagued with problems, may never work properly, vendor CEO celebrates outcome as “more equity”
Tampa Bay Area

PSTA’s paratransit software plagued with problems, may never work properly, vendor CEO celebrates outcome as “more equity”

TBG_adminFebruary 28, 2023May 5, 2023

A report written last September by David Rishel, a consultant to PSTA, lists a litany of problems associated with PSTA’s new software for its paratransit operation. A metric that the Guardian has developed indicates problems…

PSTA’s paratransit procurement rules violated, six employees failed to notice. Program in shambles and getting worse.
Tampa Bay Area

PSTA’s paratransit procurement rules violated, six employees failed to notice. Program in shambles and getting worse.

TBG_adminFebruary 25, 2023September 23, 2024

“Bonnie, do you find the GOIN’ proposal technically acceptable?” PSTA’s Director of Procurement Al Burns asked Bonnie Epstein, PSTA’s Director of Mobility Services. “I mean…” Epstein answered and paused. The issue at hand was PSTA’s…

Oldsmar mayor claims non-existent titles, mixes campaign and city communications, claims ignorance on PSTA scandal
Tampa Bay Area

Oldsmar mayor claims non-existent titles, mixes campaign and city communications, claims ignorance on PSTA scandal

TBG_adminFebruary 19, 2023November 14, 2023

In mass emails to the public, Oldsmar Mayor Dan Saracki has twice claimed important sounding titles at PSTA that don’t exist. Saracki would not unequivocally answer whether his “Community Corner” mass email is a personal…

Trust issues – beach town is hiring intern to verify PSTA’s ridership claims. Times gives new bus line a tongue bath
St. Pete BeachTampa Bay Area

Trust issues – beach town is hiring intern to verify PSTA’s ridership claims. Times gives new bus line a tongue bath

TBG_adminFebruary 16, 2023May 5, 2023

The City of St. Pete Beach is hiring! While that isn’t noteworthy in and of itself, what is noteworthy is the job description: “collect and help analyze transit usage data as a passenger on public…

PSTA exec wants to “dabble in light rail” despite 62% hard NO from Pinellas county voters in 2014
Tampa Bay Area

PSTA exec wants to “dabble in light rail” despite 62% hard NO from Pinellas county voters in 2014

TBG_adminFebruary 6, 2023February 7, 2023

PSTA executive Abishek Dayal said in this Tampa Bay Business Journal (TBBJ) interview that he is “hoping the BRT project spawns some other interesting projects in the region. That could be extensions of BRT or…

Vinik-linked Tampa communications firm Catalyst directly involved in PSTA chief misleading PSTA board
Tampa Bay Area

Vinik-linked Tampa communications firm Catalyst directly involved in PSTA chief misleading PSTA board

TBG_adminFebruary 4, 2023February 5, 2023

A draft version of an email PSTA CEO Brad Miller was preparing to send to the PSTA board contained a damning admission which didn’t appear in the email that was ultimately sent to the board.…

Inside joke? Addition of new bus stop for PSTA’s board chair Pat Gerard initiated on her 70th birthday
Tampa Bay Area

Inside joke? Addition of new bus stop for PSTA’s board chair Pat Gerard initiated on her 70th birthday

TBG_adminFebruary 3, 2023February 4, 2023

We reported yesterday that PSTA (the Pinellas Suncoast Transit Agency) in 2019 moved a bus stop to be closer to Pinellas County Commissioner Pat Gerard’s home, this after she lost her driver’s license following multiple…

PSTA moved bus stop closer to board chair Pat Gerard’s house after multiple careless driving tickets ended her driver’s license
Tampa Bay Area

PSTA moved bus stop closer to board chair Pat Gerard’s house after multiple careless driving tickets ended her driver’s license

TBG_adminFebruary 2, 2023January 15, 2025

After a string of traffic citations and car crashes during a two year period, immediate past PSTA chair and former Pinellas County Commissioner Pat Gerard found herself without a driver’s license in 2019. A public…

PSTA – “really exciting to see that we are getting people out of their cars”
Tampa Bay Area

PSTA – “really exciting to see that we are getting people out of their cars”

TBG_adminDecember 8, 2022January 6, 2023

In a presentation about PSTA’s new Sunrunner bus line yesterday, PSTA’s Director of Communications & Marketing Whitney Fox said it was “really exciting to see that we are getting people out of their cars.” Fox…

PSTA claims increased ridership, yet has no underlying ridership data
Tampa Bay Area

PSTA claims increased ridership, yet has no underlying ridership data

TBG_adminDecember 6, 2022January 6, 2023

PSTA’s response to an extensive public records request shows it has no underlying data to base its ridership claims on. PSTA (Pinellas Suncoast Transit Authority) said that they had “no records” when asked for data…

PSTA’s one month Sunrunner update: children, beer & deflection
Tampa Bay Area

PSTA’s one month Sunrunner update: children, beer & deflection

TBG_adminDecember 5, 2022January 6, 2023

PSTA staff will give a “Sunrunner one month update” report to the PSTA board tomorrow morning. The presentation includes social media impression claims, survey results, a dozen children…and beer. However, completely absent from PSTA’s presentation…

PSTA unlawfully discloses confidential information on every Sunrunner bus
Tampa Bay Area

PSTA unlawfully discloses confidential information on every Sunrunner bus

TBG_adminDecember 5, 2022January 6, 2023

Last week, we rode PSTA’s much promoted new Sunrunner bus line and documented discrepancies between what PSTA was saying and doing (article). We found serious operational deficiencies. However, the most serious problem we found on…

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